Accommodation and facilities:
OK location, room and facilities. Staff not very accommodating when trouble with toilett in the room.

Reservation service:
Had some problems with payment - website did not work with smartphone :-(

Accommodation and facilities:
My clients thoroughly enjoyed their stay. Staff was very friendly and pleasant, hotel rooms were large and spacious

Reservation service:
I did the booking on behalf of 6 clients, and sawadee staff were very helpful-I spoke to Ms Joy, who helped with anything i asked for.

Accommodation and facilities:
Nice room, fully equipped, calm place, me and my family enjoyed our stay

Reservation service:
fast and easy

Accommodation and facilities:
Nice and friendly staff, we enjoyed our stay at Anyavee

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Accommodation and facilities:
The room is a litlle bit dumpy. We had a good stay but it s to much money for what you get.

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Accommodation and facilities:
unfortunatly the hotel is situated on the beach that is not a nice one.not made for swimming at,full of garbage, fallen trees etc from the surroundings in front of the hotel entrance. seems very strange that the hotel staff did not clean this up.could have made more effort with that instead of their own makeup.

Reservation service:
it was good

Accommodation and facilities:
The hotel is situated between a beach and a mangrove. Unfortunately, to get to the hotel, guests have to walk past open sewage and an immeasurable quantity of garbage. Monkeys abound between the beaches, so when trash is put out behind the hotels, it is not put in a locked bin. The monkeys soon get to it and strew it all over the place. If the sun goes down while a guest is at the beach, walking back to the hotel through open sewage, trash, monkey poo and an unlit path can be disgusting. The hotel room was clean when we entered, but the windows in the room faced the sun the entire day, so the temperature was usually 40 degrees or so when we walked into our room. We asked the reception to communicate to the cleaning crew that the curtains should be kept closed, at least three times. None of the three times we requested this was it applied. We eventually had to ask a local Thai to write the request for us in Thai, and then we taped it to the curtains. After the second day, the room was given a cursory cleaning, and towels were not changed. The first day, the clean towels smelled like they d been left in the washing machine for a day: mildewy and wretched. The patio furniture is filthy with dirt embedded in the white plastic. Service: Pretty bad. Typically, when a hotel agrees to serve guests by the pool, we actually expect the plates, glasses, popsicle sticks, and beer bottles to be picked up and put into a bin. We d go back to the pool the next day and the previous day s plates, glasses and trash were still by the lounge chairs. To get a clean table, we had to clean it ourselves. Breakfast: should be hot, but the food was always luke warm or completely cold. Stick to the toast and the coffee. There were no covers for the fruits, so they were always covered with flies and gnats. If I were a backpacker with the intent to have a place to crash, I might consider staying there again, but as an adult professional, I ll never make the mistake of staying at this hotel again. And I will also add this same review to the Trip Advisor. Avoid booking this hotel for adults.

Reservation service:
efficient. Thank you!

Accommodation and facilities:
Very good hotel, team was very nice. Just lot of noise on the night because my bungalow was at proximity to the beach bar.

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Accommodation and facilities:
From the outside, the hotel looks new and the grounds and buildings are clean and well-maintained. The rooms themselves were just okay. The bedroom itself was clean and huge. The bedding was totally grotty and stained. The mattress as hard as a board, even by Thai standards and the general furnishings in need of some TLC. The bathroom was also huge but really in need of a total upgrade. There was a dirty earbud behind our door for two days, though I specifically asked for it to be removed and the bathroom cleaned. The staff were very sweet and friendly. The food in the restaurant was also good. Breakfast was also fine. The hotel is on the East (sunrise) side of Railay and is quieter than the busy beach side on the West. There are places to eat and drink on the East side which are far more reasonably priced than the West. The walk to the beach is quick and easy. If they cleaned up the rooms a little I would stay there again.

Reservation service:
I ve used Sawasdee.com for a number of years and am always happy with the service.

Accommodation and facilities:
where to begin, well the first thing everyone needs to know is that this resort is only accessable by boat - and the last boat goes at 5 pm, so if you arrive at 5:15 like we did - forget it. we had to stay in Krabi for the night and then go the next day. Also, the boat will not leave until there are 8 passengers, that took us about 40 minutes of waiting before that happened and over 1 hour on the way back. when the boat arrives you have to then walk about 2 miles to get to the resort, seriously, about 2 miles through heat, and smelly sewage. ridiculous. then you get there and there is no beach in front of the resort, it is on the bad side of railay beach, it is in a lagoon, that is full of fishing boats and sewage and when the tide goes out it smells really bad. the resort was about a 2 star at best, the room was not bad, but smelled because there was no p trap in the shower. the room was clean but the bedsheet did not fit the bed. there are only 2 English tv channels - which is ridiculous as there were no Thai guests in the resort. the best part is the very loud disco located about 20 feet from our room that went until 2 am. when I went to reception to complain there was a security guard asleep on the reception desk. spoke no English. Finally talked to someone who informed me the resort was full which was not possible in low season on a weekday. breakfast was poor, very poor. Overall I would give this resort a 2 out of 10! Please do not stay here!

Reservation service:
always great

Accommodation and facilities:
The hotel is generally ok, but a bit disappointing compared to how it looks in the webb site. Family room is a bit small and so is the pool. Still its clean and friendly.

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Accommodation and facilities:
We booked 2 rooms for 2 nights on 29 - 31 March 2009 and we re arrived the resort at 1.30pm. When I am check-in at C213 the room is uncleaned and bathroom is really dirty from the excustomers, dust and sand in all over floor. My friends stay at C324 with heated air-con. One of housekeeping staff for our area is not firendly. We hope to see the improvement of the resort then we may get back again soon.

Reservation service:
Your reservation team is very helpfull and well cooperation.